Insurance Client Testimonials

We pride ourselves on offering the best possible service to our clients and we strive to offer insurance solutions and products to our clients at highly competitive rates.

Don't just take our word for it, see what our clients have to say:


"Carrie Arnold is fantastic in all areas of her profession, including insurance knowledge (plus the famous small print!) legal terms and conditions, creative solutions and problem solving. Carrie is extremely customer oriented and has a very professional manner."

  • Rob van der Wurff, Deeside Logistics Services Ltd


"Dantec have been sourcing insurance products from Mitchell Charlesworth Insurance services for over 7 years now, having made the switch from another well-known broker. I can honestly say it was one of the best commercial moves Dantec has made over the years.

In Richard Gorst we have found an extremely pro-active partner who not only sources the best products which fit our needs perfectly, but has consistently helped reduce our overhead in that area. Richards’s tenacious attitude has been confirmed to us on many occasions whilst dealing with claims on our behalf, including examples where we may have frankly settled for less.

When my colleagues and I completed the MBO of Dantec in 2011 we had no hesitation in continuing with Richard and Mitchell Charlesworth, and even during the MBO Richard was able to advise and offer a specific product which helped push the deal through. I would have no hesitation in recommending Mitchell Charlesworth Insurance Services."

  • John Laidlaw, Dantec Limited

“After using one of the largest UK brokers for over 10 years to handle our insurance needs and after being passed from one account manager to another every year during this period, we switched to Mitchell Charlesworth just prior to our renewal two years ago and the process was far less painful than we thought it would be.

The team at MC have managed to handle every diverse request for specialist cover with speed and professionalism on every occasion and ensured that our business is obtaining value for money with the products we purchase so as a result of our experiences, we now trust MC to look after all of our business and private insurance needs.”

  • Chris Paterson, The Marketing Lounge Partnership

“I’m pleased to say that I have been a client of Mitchell Charlesworth Insurance Solutions for the last four years. I have been given complete piece of mind from the offset thanks to their expertise and knowledge which  has always been conveyed in a friendly and professional manor.

I was initially attracted by the understanding of my companies needs, they guided me through a small mine field to help me find the correct cover for my needs and have actually provided me with extra cover at a lessor premium than my last agent. I have received professional friendly help over each year and it remains a pleasure to deal with Richard Gorst and the staff at Mitchell Charlesworth.”

  • Jason Boyer, Director, J & B Consultants (Warrington) Ltd

“We have been very impressed by Mitchell Charlesworth’s attention to detail, always giving full explanations and never finding it too much trouble to deal with the smallest of enquiries. The service has been so excellent that the Directors have been very happy to place all their private and personal insurance in the Company’s hands.“

  • Eric Goldsmith, Managing Director, Gorsey Clough Nursing Home Ltd

"MCISL were able to offer a competitive quote saving around 20% off the renewal price. Claims have been dealt with promptly and communication has been excellent. We would have no problems in recommending the firm to others."

  • Emma Sutcliffe, Director, Finchfive Low Mill (Caton) Ltd

“Richard and I were recently introduced via a Partner at Mitchell Charlesworth's Manchester office. Richard took time to understand our company in depth before recommending an appropriate Insurance Solution that was superior to that provided by our then current supplier.

Not only was the product recommended by Richard with my preferred supplier, it was procured at a far more competitive rate than had I have approached the provider directly.

For the above reasons as well as complete ease of communication with Richard, I would recommend his service to any Business Owner or Director who seeks a comprehensive commercial insurance solution with added value”

  • Lee Fallon, Managing Director, Benson Clarke Ltd

“We are now in our 5th year of dealing with Mitchell Charlesworth and we have always been extremely satisfied and impressed with the manner in which they look after all our insurance and business needs. They obtain and submit competitive prices, give us professional and knowledgeable guidance on  which products are most suited to our business.

Always available to contact, the peace of mind they offer allows us to concentrate on our business with minimum distractions."

  • Tom Cox, GBR Textiles Ltd

“I love giving great feedback and today was no exception with Carrie Arnold of Mitchell Charlesworth. Carrie went above and beyond with an insurance quote today and quite simply blew me away. Im sure she thinks she was 'just doing her job' but to me it basically saved me a day of hassle. Instead of accepting a 'no' or a high quote for my insurance she found me not only a great deal, but a cheaper one than I have had in previous years. I love the guys at Mitchell Charlesworth, especially Paul Durrance but Carrie you are one in a million. Thank you" .

  • Diane Cannon, Director, Thunderbird Business Rescue

“I would wholeheartedly recommend Mitchell Charlesworth Insurance Services to anyone looking for future insurance with an excellent back up" .

  • Paul Booth, Director, Paul Booth Building Services Ltd

Mitchell Charlesworth Insurance Solutions Ltd is registered in England and Wales no. 7002662 and is authorised and regulated by the Financial Conduct Authority.

Registered to carry on audit work in the UK and Ireland by the Institute of Chartered Accountants in England and Wales and authorised and regulated by the Financial Conduct Authority for investment business