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Client Testimonials

We pride ourselves on being much more than 'just' accountants for all of our clients. Don't just take our word for it though, here are what some of our clients have had to say...

If you would like to find out a bit more about Mitchell Charlesworth's services, then please do not hesitate to complete a quick enquiry form or contact your nearest office and we will be very pleased to hear from you and offer you a solution.

 

"Alex has provided our Trust with support, advice and guidance for two years.  I have never worked with an auditor who consistently goes the extra mile like Alex does, he is so approachable, accessible and responsive.  To have Alex on the end of the phone or email during the Covid pandemic was invaluable, he was able to provide clarity and direction across the huge volume of contradictory government guidance; we all felt the benefit of his advice.

The regular updates and webinars that we receive from Mitchell Charlesworth are extremely useful.  It’s so easy to miss something but the support I receive from Alex and the team help keep me up-to-date.

I can’t recommend Alex highly enough, he is an absolute pleasure to work with and even makes audit seem fun!  I look forward to a long working relationship with Alex and Mitchell Charlesworth."

  • Mark Highfield, Chief Finance Officer, Endeavour Multi Academy Trust

 

"Alex has given invaluable support and guidance during the development of the Trust and throughout the very early days of operation. Since then he and his colleagues have provided clear and knowledgeable advice and information, not just at audit time, but throughout the year. This has allowed our organisation to improve and become more efficient.

The understanding of the education finance system provided by Alex and his colleagues is extremely useful, never more so than during the current period, being mid to late 2020. The MC webinars have been very useful for all our staff to keep abreast of ever-changing financial issues."

  • Mr David Teggin, Trustee, Concordia Multi-Academy Trust

 

"Jamielee has been our advisor for over three years and from the very start our relationship has always been more than just our auditor. Her gentle yet professional manner puts everyone at ease. Jamielee combines her deep knowledge of our organisation with a strong understanding of the complex sector we operate in and she has always been on hand to advise on queries.

Upon completion of the audit fieldwork, Jamielee presents the findings to our Finance & HR Committee and has always been able to explain technical points in a clear and concise manner.

Jamielee's support over the years has been invaluable."

  • Derri Burdon, CEO, Curious Minds

 

"This note is certainly not long enough to reflect the many years that have passed by, but nevertheless I just wanted to drop you a line to put on record my very sincere thanks to you personally Tim, and to Mitchell Charlesworth as a firm, for sticking with us on what turned out to be a long and patient quest to settle my father's estate.

The circumstances were far from ideal as you know, but we got there in the end and this was in no small measure thanks to you. I really valued your support - then and now - and I want to express my family's genuine gratitude to you for your wise counsel, professionalism and sense of perspective throughout. As if my family's own circumstances weren't enough, from your own perspective I know this has at times been an uncomfortable ride too, clearly, and I'm therefore doubly appreciative that you somehow found a way to hang in there when you were under considerable pressure to find a way out.

I've always been a great believer that you really find out what people are made of when things get tough - this whole affair certainly has been tough for me from a number of angles over the years - and you passed that test with flying colours!"

  • Mr R - Private Tax Client

 

"Mitchell Charlesworth fulfils all of our accounting requirements as well as providing business advice and support. They keep on top of what we are doing within the business so that they can help us make important decisions. They introduced us to cloud accounting software which has made it much easier to plan financially.  Over the year we can check profit levels, pension contributions and know how much tax is due, meaning there are no unexpected surprises at the end of the tax year. The work they do for us is always carried out efficiently, professionally and to a very high standard. I would highly recommend Mitchell Charlesworth to any business."

  • Mark Rowlands, Rowlands Electrical

 

"Over the last couple of years, Richard Penn at Mitchell Charlesworth Wealth Management has provided me with sensible advice on retirement planning and I have found his support to be invaluable. He has demonstrated an excellent understanding of my financial needs and goals and I’m very pleased with the investment returns from my pension portfolio. I would have no hesitation in recommending him to other potential clients."

  • Private Client

 

"Thank you Emma and Marlon for the great accounting service over the last few years. I appreciate your patience in answering every question (sometimes more than once for the same question) about our UK business ventures. Your willingness to devote the time and energy to get our accounts right is the definition of professionalism. We always felt that we were in good hands. Now that we need to part ways because of the PanEuropean expansion I will miss working with you all."

  • Gary Gillespie, Leda Art Supply

 

"Jamielee is absolutely great to work with.  She is professional, friendly and always very clear in both setting expectations and explaining any issues.  I wouldn’t hesitate to recommend her and her team to other organisations."

  • Charlotte Harris, CEO, Cheshire Wildlife

 

"As a volunteer led, community based club, Sale Sports Club wanted a trusted adviser that we could call on when needed; provide business direction from their knowledge base and generally give the Club the comfort that they have a critical friend in the background who will support us and direct us when needed.

Our relationship with Mitchell Charlesworth has given us all that we have asked for and more. They provide a first class service to the Club and give us confidence knowing they are there to support us when needed."

  • Simon Dewsnip, Sale Sports Club

 

"We came to see Jamielee in early 2018 when we were setting up our new business venture. As first time business owners everything was new to us, and Jamielee was able to advise us on an array of business and accounting matters. As well as preparing our year-end accounts and tax returns, Jamielee has implemented a bookkeeping package which is tailored to our needs and has also provided training to our staff. Jamielee is extremely approachable and is always on hand to answer any queries we have throughout the year."

  • Jen Smith, Director, Kin Bakehouse Limited

 

"Thanks so much for everything you have done this year.

I really liked your approach over the last 9 months or so and the way you took a nice tone of positive caution throughout the whole process. But more than anything I’m much calmer now about all my tax affairs."

  • Personal Tax Client

 

“We would like to thank Paul and his team at Mitchell Charlesworth for the fantastic work they have done for Flow Networks’ management team.

We have received great advice on tax efficiency and have saved thousands of pounds after making a couple of small adjustments advised by Paul. This valuable advice is something we have not had before from previous accountancy firms and we’re both delighted that we made the move to Mitchell Charlesworth to look after our business in the long term.

We look forward to a long working relationship with Paul and the team."

  • James Burke, Managing Director, Flow Networks Ltd

 

"I would like to thank Heather and all the staff at MC who have helped me over the past year or so, you are all so professional and diligent but very personable."

  • Andy Matthews, CEO, Metrohm UK Limited

 

"Mitchell Charlesworth have worked with us for over 5 years and we have always been impressed by the team’s expertise and understanding of our business. During this period they have provided us with expert advice in relation to our annual accounts, tax, VAT, payroll and company secretarial services. Most recently, they have supported us with a R&D tax credit claim for new digital health platforms that we have developed. Tax manager Phil Hartley played an integral role in supporting the claim process, deciphering what qualified and what didn’t and helping to put together the content of the claim and submit it to HMRC. The whole process was extremely straightforward with a significant 5 figure sum received from HMRC within 6 weeks of the claim being submitted.

Over the years the firm’s advice and support has proved invaluable and we would not hesitate to recommend their services to other businesses."

  • Dr. Jonathan Ward, Managing Director, Breaking Free Group

 

“I have worked with Phil Hartley on our research and development claim, which he has submitted successfully.

I have found him to be extremely professional and thorough and very customer facing, and subsequently a pleasure to work with.”

  • Sally Ann Turner, Managing Director, Bodyline

 

"I was introduced to a partner about 25 years ago. I was looking for a new accountancy company as I had recently sold my shares in a holding company. I was impressed with the way he introduced himself and how he described the company. I had no idea that MC were the size they were. I know it’s all relative but the impression I got was one of a small family firm because of the partners personable manner. Suffice to say we have dealt with them ever since and have, along with them, secured two government grants to enable us to increase our turnover considerably.

Having retired 9 years ago I still have dealings with their investment team and the current Financial Adviser reflects the trust we have in the Company. Great working with you MC."

  • Stuart Hall

 

“Mitchell Charlesworth have handled Stick ‘n’ Step’s annual Independent Examination over the last few years and so when it came to renewing our insurance policy we decided to approach them to see if they could broker our policy at a competitive rate. We are so glad we did. Richard Gorst got in touch and we were immediately struck by his professional approach. All communication was clear and prompt and he was so thorough in ensuring all our risks were covered. We now feel our insurance policy reflects the needs of our organisation and this is down to the support we received from Richard and the team.”

  • Stick 'n' Step

 

"Mitchell Charlesworth provides a most excellent service to our company, for the fullest range of business services; (including audit, Insurance, payroll, bookkeeping, and pensions).  In addition, we have been provided with sound advice of a more strategic nature, from the full team, including at Partner level, which has been both thoughtful and appropriate for our business model. The MC team’s responsive, professional and ‘can do’ attitude is extremely helpful and has given us great confidence that we are in the very best hands."

  • Rob van der Wurff, Deeside Logistics Servcies Ltd

 

"Many many thanks to you for the services and support you have given. You have been brilliant."

  • Small Business Owner

 

"We have been a Mitchell Charlesworth client since the company was registered in 2003. Over the last thirteen years we have benefited from a first class financial service from all members of their staff. We have received appropriate, relevant and effective support, advice and guidance over a variety of business issues whether it be the annual accounts, VAT, tax returns or payroll. Based on my personal experience I have no hesitation in recommending Mitchell Charlesworth's services."

  • John Lowe, Managing Director

 

"I work for a foreign based TV production company that operated in the UK for a limited period of time. Mitchell Charlesworth were instrumental in us successfully resolving a long running impasse with HMRC regarding VAT. The staff at Mitchell Charlesworth were able to quickly articulate our fundamental issues, provide clear plans of action and engage additional consultants in the field to provide expert advice. But beyond that they were tireless in their approach and at all times conducted their extensive correspondence, both with us and the HMRC in a clear, concise and constructive manner. Despite being on the other side of the globe, we always felt like our best interests were being represented by Mitchell Charlesworth and comfortable that they would achieve the very best outcome possible, which I’m glad to say, they did. I would recommended them without hesitation."

  • Tim Bartley, Proprietor

 

"Just a note of thanks and appreciation for the services provided by Mitchell Charlesworth. I have to say that everyone has been a pleasure to deal with. You have made our first year of trading so easy. Please pass on my thanks to everyone concerned; I will certainly recommend Mitchell Charlesworth as a business to deal with."

  • Graham Hull, G C Hull Ltd

 

"I've been using Mitchell Charlesworth for a number of years since the inception of my business and I have been impressed with the consistently high level of service I have received, whether that be from a tax or auditing perspective.

Always professional and efficient and are a pleasure to work with. I wouldn't hesitate in recommending Mitchell Charlesworth."

  • Sarah Barclay, Barclay Media Limited

 

"Mike Buxton was instrumental in assisting Law By Design to achieve fast track approval by the SRA so that we were able to commence trading within 3 months of application. He was entirely professional and driven to ensure he achieved the result we needed, understanding the massive importance to us of a swift turn around."

  • Sue Morrison, Managing Director, Law By Design Limited

 

"All meetings with Mitchell Charlesworth always feel positive. The work completed and quality of service from our Auditor was excellent. I really appreciate first class professional service as it is increasingly rare these days!"

  • Bernie Jones, Chief Executive, Trafford Community Leisure Trust

 

To say the least, I am most impressed by the quality of service provided by your Company throughout this most complex of matters, with especial reference to obtaining a most satisfactory outcome in regard to a totally unexpected Inland Revenue demand for backpayment of tax, which otherwise would have caused the most serious personal financial difficulties.

I would therefore be obliged if you could kindly accept my grateful thanks in this matter, and also convey the same to your employees, who demonstrated a most considerate and professional approach throughout the progressing of this most difficult appeal application.

  • Mr M - Private Tax Client

 

"Mitchell Charlesworth provide accounting, taxation and payroll services for our Company.

We have found the firm and its staff very professional and accommodating to all of our requirements. They are always quick to respond to any queries we may have and are always easily accessible by phone or email.

I would recommend Mitchell Charlesworth to any business enterprise."

  • Barpoint Ltd

 

"Mitchell Charlesworth have provided us with solicitors accounts rules audit services as well as payroll services for many years now.

We have found them to be extremely professional, helpful and accommodating in all aspects of both services.

We plan on using their services for many years to come and would highly recommend them to anyone looking for accounting services, in particular with regards to solicitors accounts."

  • Nexus Solicitors

 

"Mitchell Charlesworth have been invaluable to me since I engaged their services in 2007, initially on behalf of my business, a small not-for-profit company, and more recently for my professional activity as a translator, proofreader and writer.  During this time, I have always been able to count on their prompt response, sound advice, friendly attitude and excellent service overall."

  • Ms S - Personal Tax Client

 

"I needed a quick turnaround of my year end accounts to help secure a mortgage on the house of my dreams . The team at Mitchell Charlesworth  prepared my accounts and tax computations in a matter of hours.

Without prompting, they also liaised with HMRC to organise the necessary SA302 forms. Reactive, intuitive and ultra-efficient, they totally exceeded my expectations."

  • David Carroll - AccessFD

 

"I would like to say a big thanks to everyone at Mitchell Charlesworth who have made our journey into business so much easier with their knowledge and understanding of things that I still find bewildering! We are entering our third year of business with Mitchell Charlesworth at our side to help us along the way and reassure us, they are always there ready with all of the answers that we need and to guide us through business twists and turns. It gives me great pleasure to say that they are our accountants and I would recommend them without hesitation to anyone in need."

  • Gary Newson, Director, Newson Engineering Ltd

 

"Mitchell Charlesworth have been my Accountants for over 20 years.   We have worked together through all the good years as well as the tough years of recession.  The advice we receive has always worked for us. Even after our move from the North of England to London (and more recently to Dorset) some years ago, we continued to retain Mitchell Charleworth as we would not think of changing our Accountants.  Alison Buckley has never let us down with her advice and guidance, not to mention the rest of her friendly and experienced team who make themselves readily available."

  • Hazel Bird - Designs by HB

 

"Here at Viridian Consulting Engineers Ltd, we have been  working closely with Mitchell Charlesworth since our formation 3 years ago. They have provided excellent advice in both company and personal financial matters right from the start including the complete company start up advice. All this has been delivered in a friendly and professional manner."

  • Paul Harris - Viridian Consulting Engineers

 

"Mitchell Charlesworth are one of the most professional Chartered Accountancy firms I have ever worked with.  Whether it be personal or business, the Mitchell Charlesworth team go out of their way to provide an exceptional service and outstanding professional advice."

  • Mr C - Sole Trader & Personal Tax Client

 

"For a number of years, Anne Beech of Mitchell Charlesworth has handled my personal tax affairs with reassuring efficiency; dealing with HMRC on my behalf when queries arose and ensuring a timely submission of all the necessary documentation. I would not hesitate to recommend the service offered by Mitchell Charlesworth.'
Mitchell Charlesworth have also handled my company accounts and payroll for a number of years now. I remain impressed with the service and would not hesitate to offer my recommendation."

  • Mr J. Howard, Personal Tax Client and Company Director

 

"Mitchell Charlesworth provide an efficient and personalised tax advice service that has catered to my changing needs over a number of years. They are always quick to respond to my tax queries and I wouldn't hesitate to recommend them."

  • Mr. Howe, Personal Tax Client

 

"I run a small consultancy business based in North Manchester whose operations are conducted principally in the Czech Republic, and I have been guided and advised by Mitchell Charlesworth over the past 10 years on my operations, tax position, and general financial options in the most professional manner, with a level of patience, goodwill and personal interest that I have found to be most satisfactory.

Additionally, their fees have always reflected an appropriate level of reward for the work conducted, together with the value to me of such endeavours.

I have no hesitation in recommending their services to business in the fields of accounting and financial advice."

  • Roger Coates, ACIB, Company Director

 

"Just to say thanks again now all the formalities are finished from Grasmere’s accounts and audit. We were very apprehensive about the process as we were so new to it but your calm and helpful advice and professionalism meant it all went well.

We are most grateful."

  • Helen M Jones, Chief Executive, North Tyneside Academy Foundation

 

"As a small business, I need to have complete trust in my accountants. Mitchell Charlesworth have given me a strong, technical service for over 10 years, both on company accounts and personal taxation, and have become trusted advisors on wider company issues."

  • Nicky Owen, CEO, Epigram Communications and Design Ltd

 

"This is the first year that I have had contact with Mitchell Charlesworth.  I found all staff involved in the year end accounts for the charity extremely helpful, professional and patient.  The two contacts from Mitchell Charlesworth provided assistance in what was a difficult year end for the charity from a staffing position and made the whole process as easy as possible for us as clients.  I would definitely recommend their services."

  • Sarah Ellis, Treasurer, NDE Network

 

"Excellent service.  Technically very capable.  Friendly and approachable.  Really good coffee if you visit their offices!"

  • Personal Tax Client

 

“As you know, last year’s accounts were quite a rush due to Drivetrain being a new customer and I was happy with the service received then. This year has enabled me to see Mitchell Charlesworth (and your [Amanda Turpin]) true work and I am really pleased with the level of service received. Little things, such as your note about our profit percentage, pointing out the £2000 Employer Allowance and the swift manner in which any of my queries were (and continue to be) dealt with by any staff within your company have been a great asset to me here. I send you my sincerest thanks" .

  • Jayne Blakeley, Director, Drivetrain Ltd

 

Mitchell Charlesworth Insurance Solutions Testimonials:

"Thank you for your help and support with searching for the insurance that suits my business needs.

Your patience and understanding in answering all my questions was really important to me as well as ensuring it covered the different lines of work I cover, you showed your interest in doing what’s right for the clients is your number one priority.

I would highly recommend your services in the future to anyone looking for a reputable company to act on their behalf when sourcing insurance policies for their company, not only for the time you spent getting it right for me, but also for your professionalism.

Once again, thank you so much for making it all easy for me, I will definitely be using your services again in the future."

  • Angela Preston, A P Coaching and Mentoring Services Ltd

 

"Your service was exceptional and it's nice to actually have that old fashioned (if that's the right word) style of contact rather than this faceless huge company way of working, if you get what I mean."

  • Jacqueline Hacking t/a Jacqueline’s Attic

 

"Richard goes far beyond what we expect him to do which we are very grateful for. I am glad Richard will remain our point of contact as I feel we have built a very good relationship and understanding over the last 6 months for myself and a lot longer with Martyn and Crown itself."

  • Crown Flooring Ltd

 

"Thank you for all your help in setting up my new business; it has been a pleasure to work with you.

  • Chris Brown, Burger Fusion Limited

 

"Dantec have been sourcing insurance products from Mitchell Charlesworth Insurance services for over 7 years now, having made the switch from another well-known broker. I can honestly say it was one of the best commercial moves Dantec has made over the years.

In Richard Gorst we have found an extremely pro-active partner who not only sources the best products which fit our needs perfectly, but has consistently helped reduce our overhead in that area. Richards’s tenacious attitude has been confirmed to us on many occasions whilst dealing with claims on our behalf, including examples where we may have frankly settled for less.

When my colleagues and I completed the MBO of Dantec in 2011 we had no hesitation in continuing with Richard and Mitchell Charlesworth, and even during the MBO Richard was able to advise and offer a specific product which helped push the deal through. I would have no hesitation in recommending Mitchell Charlesworth Insurance Services."

  • John Laidlaw, Dantec Limited

 

“After using one of the largest UK brokers for over 10 years to handle our insurance needs and after being passed from one account manager to another every year during this period, we switched to Mitchell Charlesworth just prior to our renewal two years ago and the process was far less painful than we thought it would be.

The team at MC have managed to handle every diverse request for specialist cover with speed and professionalism on every occasion and ensured that our business is obtaining value for money with the products we purchase so as a result of our experiences, we now trust MC to look after all of our business and private insurance needs.”

  • Chris Paterson, The Marketing Lounge Partnership

 

“I’m pleased to say that I have been a client of Mitchell Charlesworth Insurance Solutions for the last four years. I have been given complete piece of mind from the offset thanks to their expertise and knowledge which  has always been conveyed in a friendly and professional manor.

I was initially attracted by the understanding of my companies needs, they guided me through a small mine field to help me find the correct cover for my needs and have actually provided me with extra cover at a lessor premium than my last agent. I have received professional friendly help over each year and it remains a pleasure to deal with Richard Gorst and the staff at Mitchell Charlesworth.”

  • Jason Boyer, Director, J & B Consultants (Warrington) Ltd

 

“We have been very impressed by Mitchell Charlesworth’s attention to detail, always giving full explanations and never finding it too much trouble to deal with the smallest of enquiries. The service has been so excellent that the Directors have been very happy to place all their private and personal insurance in the Company’s hands.“

  • Eric Goldsmith, Managing Director, Gorsey Clough Nursing Home Ltd

 

"MCISL were able to offer a competitive quote saving around 20% off the renewal price. Claims have been dealt with promptly and communication has been excellent. We would have no problems in recommending the firm to others."

  • Emma Sutcliffe, Director, Finchfive Low Mill (Caton) Ltd

 

“Richard and I were recently introduced via a Partner at Mitchell Charlesworth's Manchester office. Richard took time to understand our company in depth before recommending an appropriate Insurance Solution that was superior to that provided by our then current supplier.

Not only was the product recommended by Richard with my preferred supplier, it was procured at a far more competitive rate than had I have approached the provider directly.

For the above reasons as well as complete ease of communication with Richard, I would recommend his service to any Business Owner or Director who seeks a comprehensive commercial insurance solution with added value”

  • Lee Fallon, Managing Director, Benson Clarke Ltd

 

“We are now in our 5th year of dealing with Mitchell Charlesworth and we have always been extremely satisfied and impressed with the manner in which they look after all our insurance and business needs. They obtain and submit competitive prices, give us professional and knowledgeable guidance on  which products are most suited to our business.

Always available to contact, the peace of mind they offer allows us to concentrate on our business with minimum distractions."

  • Tom Cox, GBR Textiles Ltd

 

“I would wholeheartedly recommend Mitchell Charlesworth Insurance Services to anyone looking for future insurance with an excellent back up" .

  • Paul Booth, Director, Paul Booth Building Services Ltd
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